POLICIES

Payment Policy

Busy-Being accepts American Express, Visa, Mastercard, & and Paypal payments. We make every effort to have sufficient stock, but occasionally we may sell out of a product. If this occurs on your order you will be notified and changes will be reflected on your total order.

 

Sales Tax- All Texas residents will pay a state sales tax of 8.25% on their order.

 

Shipping Policy

Domestic ShippingAll orders are processed within 2-3 businesses days, Monday-Friday, excluding holidays. Orders are processed from Austin, TX. Busy-Being offers free shipping within the state of Texas. Availability of products is not guaranteed. IF you have ordered an item that is no longer available we will notify you via email or telephone and you can choose to be refunded or wait-listed. All shipments are sent by FedEx Ground, unless otherwise instructed. You will receive a confirmation email with the tracking number, items will be delivered without signature unless otherwise requested.

International Shipping- International orders will be shipped via UPS international. For international orders a customs duty will be charged to you, depending on the country in which you reside. The customer is responsible for paying this duty.

 

Online Return Policy

If you are not completely satisfied with your Busy-Being online purchase, you can send it back to us for an exchange or a refund. Sale items (those that have been permanent discounted) can be returned for exchange or store credit only. All merchandise returned must be unworn, unwashed, with the price tags intact. Returns must be postmarked within 21 days of the original ship date and should be sent prepaid. We will not accept CODs. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages.Exchanges/Refunds are processed within 14 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. In case merchandise is not available for exchange, you will be reimbursed. We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs. If you received free shipping on your order but return said order a shipping fee will be deducted from your refund.Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. We have the right to deny credits if the merchandise returned does not meet our return policy requirements. All books and original artwork are final sale.

 

Returns should be addressed to:

Busy-Being
1601 East 5th Street, Suite 102
Austin, TX 78702

 

Any inquiries should be directed to hello@busy-being.com or 323-428-7576